Frequently asked questions
What Shipping Methods Are Available?
We send all our packages via fedex or parcel force on a signed for delivery service. Whilst we endeavour to get it to you next day, it could be 3 – 5 days from order. Please note your goods will only be shipped Monday-Friday. A signature will be required on delivery, someone else can sign for the package. If you’re not home to receive the delivery, UPS will leave you a contact card to pick up the package in person from your nearest depot.
How Long Will It Take To Get My Package?
It will roughly take between 3 to 5 days for delivery
Who should I to contact if I have any queries?
For any queries regarding orders and so fourth please contact us on this number 07803 486177
or any other queries regarding products or services.
Do You Ship Internationally?
At the moment we are shipping internationally to nearly all worldwide territories – contact us for more information.
How Can I Return a Product?
Products can be returned by calling up or contacting us and we will provide you with a returns number. RMA
Do I need an account to place an order?
How do I place an Order?
To place a product in your shopping cart, select size and quantity, then click the “ADD TO CART” button.
How Can I Cancel Or Change My Order
To change items in your order, cancel your order and place it again. If your order is in the ‘Open for Changes’ status, you’ll see a blue ‘Cancel’ button under your order number. By hitting this button, your order will be canceled and your original payment will be refunded in full.
How Do I Track My Order?
Track My Order. Simply enter your order number below, which can be found on your order confirmation or dispatch email. Please wait until you receive your order confirmation email to give us time to process this information.
What Payment Methods Are Accepted?
As we are quite a niche company with a niche product we currently only accept PayPal.